How to Resolve iTunes Could Not Restore Your iPhone

Samuel Spenser publicado em março 27, 2026Desbloquear iOSLeitura de 3 minutos

"Yesterday, I wanted to restore my iPhone with iTunes, but only got a message saying O iTunes não conseguiu restaurar o iPhone because an error occurred. Any suggestion?" While iTunes is still available on Windows and old versions of macOS, Apple has stopped it on new MacBooks, partly because of different errors. This article explains what to do if you encounter the same problem and keep your data safe.

iTunes Could Not Restore iPhone Overview

Neste artigo:

Part 1: Why iTunes Could Not Restore iPhone
Part 2: How to Fix iTunes Could Not Restore iPhone
Part 3: Ultimate Way to Restore iPhone Data Without iTunes

Part 1: Why iTunes Could Not Restore iPhone

Why iTunes could not restore iPhone? The causes are complicated. When you see the error, you are also presented with a code. That can help you learn the cause quickly, so that you can fix it with the right solutions.

Error Code	Causes
9	Device is disconnected
4013	Hardware communication error
3194	Firmware signing issue
21	Corrupted firmware file
4005	Outdated software
4014	Outdated iTunes

Part 2: How to Fix iTunes Could Not Restore iPhone

Solution 1: Disable Security Software

Antivirus software and Windows Firewall may treat iTunes as a suspect application. In such cases, iTunes may crash when restoring an iPhone. You can fix this problem by disabling security software and try restoring iPhone again.

Passo 1

Click your antivirus or VPN in the tray.

Passo 2

Disable and turn it off.

etapa 3

Abra o Começar menu, find and choose Painel de controle.

Passo 4

Escolher Sistema e Segurança.

Etapa 5

Clique Firewall do Windows Defender.

Etapa 6

Bater Ativar ou desativar o Firewall do Windows Defender.

Etapa 7

Selecionar Desativar o Firewall do Windows Defender for Public network ou Private network de acordo com sua situação.

Etapa 8

Clique OK.

Etapa 9

Now, restore the iPhone from iTunes.

Solution 2: Restart Everything

The connection issues may be responsible for iTunes closing when restoring iPhone. Firstly, you'd better disconnect your device and check your cable carefully. Restart all your devices and fix this problem.

Reinicie o iPhone

Passo 1

For an iPhone with Face ID, press and hold one of the Volume buttons + the Lado button. For an iPhone without Face ID, long-press the Poder botão.

Passo 2

Quando a tela de desligamento aparecer, solte o(s) botão(ões).

etapa 3

Mova o controle deslizante para desligar o dispositivo.

Passo 4

Alguns minutos depois, segure o Lado ou Poder botão até ver o logotipo da Apple.

Reinicie o PC

Passo 1

Clique no Começar cardápio.

Passo 2

Acerte o Poder botão.

etapa 3

Escolher Reiniciar and wait for your PC to boot again.

Reinicie o Mac

Passo 1

Clique no Maçã cardápio.

Passo 2

Escolher Reiniciar.

etapa 3

If prompted, click Reiniciar na caixa de diálogo de confirmação.

After your device boots, connect your iPhone to your computer and try to restore with iTunes.

Solution 3: Update Everything

Outdated software and iTunes can lead to various problems, including iTunes crashes when restoring an iPhone. Therefore, you'd better keep all your operating systems and iTunes up to date.

Atualizar iPhone

Passo 1

Abra o Definições aplicativo.

Passo 2

Vamos para Em geral e toque Atualização de software para procurar atualizações.

etapa 3

Se uma atualização estiver disponível, toque em Baixar e instalar.

Passo 4

Siga as instruções na tela para atualizar seu iPhone.

Atualizar o Windows

Passo 1

Clique no Começar cardápio e escolha Definições.

Passo 2

Clique Atualização e segurança.

etapa 3

Vamos para atualização do Windows e clique Check for updates.

Passo 4

If an update is available, your PC will download it now.

Atualizar o iTunes

Passo 1

Vou ao Ajuda menu in iTunes on PC or the iTunes menu on Mac.

Passo 2

Escolher Verifique se há atualizações.

etapa 3

Next, follow the onscreen instructions to install the update.

Solution 4: Check Your Storage

Some people reported that their iTunes could not restore their iPhones because there was not enough free space. When restoring your data, both your Apple device and computer should have sufficient storage.

Make sure that your iPhone storage matches the size of the iTunes data. Plus, you'd better free up space on your computer, like uninstalling useless applications.

Leitura Estendida:

Part 3: Ultimate Way to Restore iPhone Data Without iTunes

If you have performed the solutions above but iTunes still cannot restore iPhone, you'd better look for an alternative solution, such as Recuperação de dados do iPhone imyPass. It can restore your iTunes backup without using iTunes.

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How to Restore iPhone Without iTunes

Passo 1

Detecte seu iPhone
Launch the iPhone restore software once you install it on your PC. There is another version for Mac users. Connect your iPhone to your PC with a Lightning cable. If prompted, tap Trust on your iPhone screen to trust your PC. Choose the Recuperar do arquivo de backup do iTunes guia na barra lateral.

Dica

If you don't have an iTunes backup, choose Recuperar do dispositivo iOS em vez de.

Passo 2

Preview iTunes backup
Pick the right iTunes backup and click the Começar button to open it. You can view all data in the backup by type. If there are too many files, select Mostrar apenas os excluídos to view deleted data. You can quickly locate specific files with the Procurar bar.

etapa 3

Restaurar Iphone
Select the files you want to restore. Click the Recuperar button at the bottom right corner. Click the Abrir button on the pop-up dialog and select an output folder. Finally, click the Recuperar button again to begin restoring your iPhone with iTunes backup. When it is done, disconnect your iPhone.

Conclusão

This article explained what to do if you cannot restore an iPhone from iTunes. You can figure out the cause according to the error code. More importantly, you can follow the solutions one by one to fix this problem and restore your iOS device to normal. Recuperação de dados do iPhone imyPass, on the other hand, is an alternative solution to restore your device with an iTunes backup smoothly. It can recover data even if you don't have a backup.

Samuel Spenser

Samuel é editor sênior da imyPass. Ele é especialista em desbloqueio de senhas e tem mais de cinco anos de experiência escrevendo tutoriais sobre desbloqueio de celulares.