How to Reset Face ID on Your iPhone or iPad Quickly

Clara Prescott publicado em maio 11, 2026Dicas para iOSLeitura de 3 minutos

Apple's Face ID is an advanced security measure. It allows users to unlock their devices and services without frequently entering passcodes. However, users can only add two Face IDs on one iOS device. If an old Face ID is unavailable, you cannot delete it. Alternatively, you have to reset Face ID on the iPhone completely. This article shares a concrete guide. Plus, you can learn what to do if you cannot finish the process.

Part 1: How to Reset Face ID on iPhone

As mentioned previously, once you set up Face ID, you cannot delete it. If you want to change Face ID on your iPhone, you have to reset it. The workflow is not complex, and we share the process below:

Part 2: Why Cannot I Reset My Face ID

Some users reported that Reset Face ID greyed out, and they could not reset Face ID. Before walking through the solutions, let's discuss the reasons. That can help you address this problem in a targeted manner. The reasons why Face ID cannot be reset include:

• 1.The passcode changing is restricted.
• 2.Stolen Device Protection is enabled.
• 3.Your iPhone gets stuck.
• 4.Your iPhone software is outdated.
• 5.Software glitches.

Part 3: What to Do If Face ID Greyed out

Solução 1: Reinicie o seu iPhone

While restarting the iPhone is simple, this solution can fix basic software glitches, such as the iPhone won't let me reset Face ID. The process can close all apps and processes in the background and reload iOS.

Solution 2: Allow Passcode Changes

If you have turned on the Content & Privacy Restrictions feature and Reset Face ID is greyed out, you need to allow passcode changes manually. This solution requires your Screen Time passcode.

Solution 3: Disable Stolen Device Protection

The Stolen Device Protection feature is a new security measure on iOS 17.2 and above. It adds another layer of security to iPhones. If you have turned on this feature, you cannot reset Face ID on iPhone.

Solution 4: Update Your iPhone

Outdated software can lead to a lot of errors, such as Reset Face ID being greyed out. It makes sense that experts suggest iPhone users keep iOS up to date. You can manually install the update to your iPhone to fix bugs.

Solution 5: Reset All Settings

Another solution to fix iPhone won't let me reset Face ID is to reset all settings. That brings your Settings app to the factory status, including Face ID. Bear in mind that this solution won't interrupt your data.

Part 4: How to Reset Face ID on iPhone Without a Password

If your iPhone is locked and you forgot your passcode, you cannot reset Face ID. imyPass iPassGo can help you address this problem. It is able to remove any screen locks from your iPhone without restrictions, including resetting your Face ID. Moreover, the user-friendly design makes it work without technical skills.

How to Reset Face ID on Your iPhone Without the Passcode

Run the Face ID removal software once you install it on your computer. It is compatible with Windows 11/10/8/7 and macOS 10.12 or later. Choose the Limpar senha mode to proceed. Connect your iPhone to your computer with a Lightning cable.

Se solicitado, toque em Confiar on your screen to trust this computer. Click the Começar button to load your device information. Check them and click Start again to initiate downloading the firmware. It may take a while.

Após fazer o download, clique no Desbloquear button to continue. Next, read the notification carefully and confirm resetting Face ID on your iPhone. Complete the process following the prompts. When your iPhone restarts, set up Face ID again.

Conclusão

Este guia compartilhou how to change Face ID on your iPhone. You can follow our steps to delete Face IDs on your device. If you are blocked during the process, follow our solutions to address the problem. Then, you can set up a new Face ID on your device. imyPass iPassGo is the ultimate solution to remove old Face IDs and digit passcode from your iPhone without the password or other restrictions. Plus, it simplifies the workflow.