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General Frequently Asked Questions

How can I pay for my license?

We support popular mainstream payment methods, including PayPal, MasterCard, VISA, Discover, JCB, American Express, etc.

Is it safe to purchase on your website?

Yes, you can trust our website and download/purchase products without any potential viruses. Our site is triple secured (SSL Secure, Norton Secured and McAfee Secure) and 100% clean. Your privacy is never compromised.

How can I retrieve my license code?

If you want to look up your license, you can use the Contact Us feature to send the email address you used for purchase and your order ID.

Why am I paying more than the price listed on the page?

Our website only charges the price listed on the page, and the extra fee is the tax fee, which is not included in our listed price.

Can I acquire a free trial of imyPass products before purchase?

Yes, you can download all imyPass products for free and use the trial version to test whether it meets your needs or not before you upgrade to a paid version.

Can I contact imyPass support team as a free-trial user?

Absolutely yes! If you have any question while using a product from imyPass, you can check the Guide and FAQ pages beforehand. If you still have some problems, please feel free to contact us by email at

What license plans do you offer?

It depends on different products. Generally speaking, each imyPass product has three license plans: 1 Month License, 1 Year License, and Lifetime License. While iPhone Location Changer also has a 1 Quarter License. You can check the details on each product's pricing page accordingly. You can buy a license based on your needs.

Can I switch the license code when I buy the wrong product?

If you want to change the license code when you accidentally purchase the wrong product, you can contact us, and our support team will help you fix issues as soon as possible.

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