4 Solutions to Fix Windows 10 Stuck on the Welcome Screen Here

Is your Windows 10 stuck on the welcome screen, refusing to let you in? There is a solution to fix this situation! This guide offers clear steps to get your PC working again. We'll explore what might be causing the problem and provide four easy fixes.

Windows Stuck on Welcome Screen

Part 1: Possible Causes of Windows Stuck on the Welcome Screen [5 Reasons]

There are several reasons why your Windows PC might be stuck on the welcome screen. Here are some of the most common culprits:

1. Corrupted system files

Windows relies on many system files to function properly. If any of these files get corrupted, it can lead to many problems, including getting a Windows 10 welcome screen stuck.

2. Windows Update Glitch

Windows Updates are vital for keeping your system secure and stable. However, an update can sometimes leave your system weirdly, such as being stuck on the welcome screen.

3. Third-party Software Conflict

Third-party software can sometimes interfere with Windows and cause problems like a laptop stuck on the welcome screen. This could be anything from a recently installed program to an outdated driver.

4. Hard Drive Failure

A failing hard drive can sometimes cause your PC to be on a stuck mode welcome screen problem. Other symptoms, such as slow performance or unexpected crashes, accompany this.

5. Fast Startup Issue

Fast Startup is a part of Windows that helps your PC boot up faster. However, it can sometimes cause the PC to get stuck on the welcome screen and other system failures.

Part 2: 4 Ways to Fix It When Windows Stuck on the Welcome Screen

1. Force Shutdown

When Windows 10 is stuck on the welcome screen after entering a password, hold the power button until your computer turns off completely. Then, turn it back on to see if the problem is fixed. Remember that the force shutdown should only be used as a last resort, as it can potentially cause data loss if the system is writing data at the time.

Force Restart

2. Disconnect External Peripherals

Unplug all external devices like printers, external hard drives, USB drives, and even extra monitors. Sometimes, these can cause problems. After disconnecting them, try restarting your computer.

Disconnect Peripherals

3. Run Windows Startup Repair

Windows has a unique tool to help fix startup problems, including the Windows 10 welcome screen stuck spinning. You might need a Windows installation or recovery disc to use it. Heed the instructions on the screen to let Windows try to repair itself.

Step 1

Hold down the Shift key and click the Restart button.

Restart PC
Step 2

This will launch the Advanced Recovery Options menu. Choose Troubleshoot.

Open Troubleshoot
Step 3

On some versions, the Startup Repair tool or Automatic Repair will diagnose and attempt to fix your bootup issues.

Start Up Repair

4. Do System Restore

If Windows worked fine before, you can return to when it worked using System Restore. You can find it in the Advanced Startup Options menu or the Windows Recovery Environment.

Step 1

Follow steps 1-3 from the Run Windows Startup Repair section to access the Advanced Recovery Options menu.

Step 2

Choose Troubleshoot, Advanced options, and System Restore.

System Restore
Step 3

Select a restore point made before you start experiencing the welcome screen issue. Follow the on-screen tutorial to complete the System Restore process.

Restore Point

Bonus: Quickly Remove the Windows Password to Evade the Welcome Screen Stuck

imyPass Windows Password Reset is a formidable app that works well in unlocking WindowsOS with the help of a bootable CD, DVD or USB drive for bypassing. This tool has a straightforward interface, making it very likely to be well-used by users with less technical expertise in handling this task. If you want to try using this app to unlock Windows, follow the steps below if you are stuck on the password.

Step 1

Download and install the app on a working computer by clicking the download button below. After that, launch it to start using it.

Step 2

There will appear options to choose whether to do a bootable CD/DVD or USB drive. The software will guide you through burning the reset tool onto your chosen media.

Bootable Drive
Step 3

With the rescue drive ready, power on your locked computer. You'll need to enter the WinPE mode. Consult your HP manual for the key combination to press during boot-up. Once on it, select the bootable drive you just created.

Lock Boot
Step 4

Simply select the user account you want to regain access to. You can then reset the password entirely or create a new administrator account. Reboot your computer once you've reset the password or created a new account.


  • Why is the HP laptop stuck on the welcome screen?

    Your HP laptop can get stuck on the welcome screen for several reasons. Sometimes, essential files your computer needs to start up get damaged. Outdated instructions for your hardware can also cause problems. In rare cases, a broken part inside your laptop or even an update to improve things can be the issue. Sometimes, you might need to unlock an HP laptop without a password using different methods.

  • Can I still access my files if my laptop is stuck on the welcome screen?

    It depends. You can access your files in Safe Mode or System Restore if the issue is software-related. However, if the problem is hardware failure, accessing your files might require professional data recovery services.

  • Is there a way to prevent my Windows PC from getting stuck on the welcome screen in the future?

    Yes, there are several preventive actions you can take. Regularly updating your system, avoiding third-party software with compatibility issues, and performing routine maintenance tasks such as disk cleanup and malware scans can help prevent this issue from occurring.

  • I've tried all these solutions, but my laptop is still stuck. What should I do?

    If you've exhausted all the troubleshooting steps but have yet to succeed, it's advisable to seek professional help from a qualified technician. They can diagnose the hardware or software issue and perform necessary repairs or data recovery.

  • Can a virus or malware cause my Windows PC to be stuck on the welcome screen?

    While less common, malware or viruses can interfere with system processes, potentially leading to issues like being stuck on the welcome screen. Running a thorough antivirus scan is advisable if you suspect malware might be the cause.


This article showed you the best options when Windows 10 is a welcome screen stuck on your end. You can ask for the help of a professional if you can do it on your own, but if the problem persists, it is better to ask for professional help and guidance.

Penny Warren
Penny Warren

Penny Warren, a senior editor from imyPass, is specialized in MS Office software. You can find professional tutorials and solutions of MS Office software from her posts.

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