Can't Get Past Windows Login Screen: Reasons & Solutions

Penny Warren Published on December 11, 2025Windows Password3-min reading

Even though Windows 10 is one of the most popular operating systems today, many users are still experiencing can't log in to Windows 10 issue. There are several reasons this can happen, from password problems to system errors.

No matter what is causing it, this article will show you the most effective ways to regain access to your Windows 10 account safely.

In this article:

Common Windows 10 Login Issues List
Fix 1: Restart Your Computer
Fix 2: Remove Your Windows Password (Keep Data)
Fix 3: Use Command Safe Mode
Fix 4: Use Another Admin Account
Fix 5: Reset the Password Online

Common Windows 10 Login Issues List

Logging into Windows 10 can sometimes fail. Users report different problems when trying to access their computers. Here are the most common ones:

1. Windows 10 can't sign in to your account.

Windows may block access if account files are damaged or there is a temporary glitch.

2. Windows 10 can't sign in with a Microsoft account.

If you can't log in to your Microsoft account on Windows 10, it may be because the computer is offline or your account settings are not synced with Microsoft servers.

3. Windows 10 won't log in to your computer.

The computer may freeze or reject the password if startup files are broken or programs interfere.

4. Windows 10 can't sign in with my password.

Even correct passwords may fail if Caps Lock is on, the keyboard layout is wrong, or a recent password change is not updated.

5. Windows 10 can't get to the login display.

The computer may freeze or show a black screen due to corrupted files, a bad startup, or device conflicts.

6. Windows 10 can't sign in after an update.

If you can't log in after a Windows update, it may be because some updates change system files or drivers, causing Windows to fail during login.

These are common Windows 10 login problems. If you face any issues, do not worry, because the next parts are the following solutions that help you log in and restore your system safely.

Fix 1: Restart Your Computer

Sometimes, the simplest solution is the most effective. Restarting your computer can refresh Windows 10 and clear small glitches that stop the login. This method is the fastest solution to see if your login issue is temporary or needs deeper fixes.

Step 1

If you can reach the login screen, hit the Power button at the bottom-right corner and choose Restart.

Step 2

If you cannot access the screen, press the physical Reset button on your computer.

Step 3

If your computer does not have a reset button, press and hold Power until the computer turns off, then press it again to turn it back on.

Step 4

After restarting, check if you can log in to see if the issue still exists.

Fix 2: Remove Your Windows Password (Keep Data)

If you can't log in to Windows 10, you can use imyPass Windows Password Reset as a solution to fix login problems by removing the password that blocks access. It is possible by creating a CD, DVD, or USB boot drive. The process is easy to follow and works 100%, making it perfect for users without technical experience.

Step 1

Go to the imyPass Windows Password Reset official website and download the program for free. Once downloaded, please run the installer and follow the instructions. It will open automatically after installation, ready for you to create a bootable disk.

Free Download

Step 2

You can use either a CD/DVD or a USB flash drive. On the program's interface, choose your preferred disk type and click Burn CD/DVD or Burn USB. Then, please wait for the burning process to finish. Once done, please safely remove the disk or drive from your computer.

Step 3

Take the burned disk or USB and insert it into the computer that cannot log in. Then, restart your computer and press F12 or ESC to open the Boot menu.

In the Boot menu, select the burned disk using the arrow keys and press Enter. The computer will save the selection and restart. Once it boots from the disk, the program will launch automatically, letting you manage your Windows passwords.

Step 4

Now, select your Windows version and the account you want to remove the password from. Then, hit Reset Password and follow the on-screen instructions.

After the process finishes, click Reboot to restart your computer. You can now sign in without a password, and all your files and data remain safe.

Other perks that make it useful for you: It has full support for all Windows types, such as Windows 10, 11, 8, 7, Vista, and XP. It can reset a Windows password in seconds and even add a new Windows user without logging in. Plus, it comes with a 30-day money-back guarantee for peace of mind.

Fix 3: Use Command Safe Mode

Safe Mode in Windows 10 starts your computer with only the essential files and drivers. This method helps find what is blocking your login. If you can't get past the Windows login screen, using the Windows Recovery Environment and selecting Startup Settings lets you boot into Safe Mode. Many users find problems easier to fix using this approach because unnecessary programs are not running.

Step 1

Turn off your device completely.

Step 2

Press the Power button to turn it on, and as soon as Windows starts, hold the Power button to force a shutdown. Repeat this 2–3 times until the Windows Recovery Environment (winRE) appears.

Step 3

On the Choose an option display, go to Troubleshoot > Advanced options > Startup Settings > Restart.

Step 4

When the computer restarts, choose option 5 to boot into Safe Mode. This mode loads only essential files and helps fix login problems safely.

Fix 4: Use Another Admin Account

Creating a new account can rescue you when your main Windows 10 account does not log in. This method lets you make a new admin account in Safe Mode. You can transfer your files and continue using Windows without losing data. The advantage of this solution is that it gives you a fresh start while keeping all your documents and settings intact.

Step 1

Boot your computer into Safe Mode following the steps from the solution above.

Step 2

Open the Start menu and go to Settings, or press Windows + I. Click on Accounts, then go to Family & other users.

Step 3

Click Add someone else to this PC, pick I don't have this person's sign-in information. After that, press Add a user without a Microsoft account.

Step 4

nter a username and optional password, click Next, and use this new admin account to log in. You can transfer your files to this account and use Windows normally.

Fix 5: Reset the Password Online

Fortunately, Microsoft provides an online platform to reset your password if you can't log in to Windows 10 with a Microsoft account. By visiting the page, you can verify your identity and set a new password. The main perk is that it is official and helps you regain access safely without affecting your files or system settings.

Step 1

On another device, go to the Microsoft Account Reset Page and input your email or phone number linked to the account.

Step 2

Follow the verification guide to confirm your identity.

Step 3

Set a new password for your Microsoft account.

Step 4

Use the new password to log in to your Windows 10 computer and regain access.

Conclusion

We cannot deny the fact that many users face login problems, like not being log in after a Windows update, forgotten passwords, or issues with Microsoft accounts. But you do not have to panic anymore, because there are solutions you can try, like imyPass Windows Password Reset, which keeps all your files and data safe.

If you know someone dealing with the same Windows 10 problems, be sure to share our website with them.

Penny Warren

Penny is a senior editor from imyPass. She has focused on discovering perfect GPS location solutions in all scenarios, and also has experience in fixing computers.