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How to Fix an Unresponsive iPhone Screen: 6 Proven Fixes

Why won't my iPhone screen respond to touch? Many users run into this problem when their iPhone suddenly freezes. While the issue can feel serious, it is often caused by common problems that can be fixed. In this guide, we'll explain possible causes and show you how to fix an unresponsive iPhone screen step by step.

iPhone Screen Unresponsive

Part 1: Why is My iPhone Screen Not Responding to Touch

Tapped your iPhone screen, but nothing happens? You are not able to answer a call, open an app, or unlock your iPhone. Here are some common reasons why your iPhone screen unresponsive to touch.

Part 2: How to Fix Unresponsive iPhone Screen

In many cases, the unresponsive iPhone screen isn't caused by hardware damage. Start with the simplest fixes first and learn how to fix unresponsive touch screen iPhone easily.

Force Restart Your iPhone

A force restart is the quickest way to fix an iPhone screen that suddenly becomes frozen. It can clear temporary system glitches that affect the screen.

iPhone 8 and later: Quickly press and release the Volume Up button, then the Volume Down button. Press and hold the Side button until the Apple logo appears.

iPhone 7/7 Plus: Press and hold the Volume Down button and Side button together. Release them when the Apple logo appears.

iPhone 6s and earlier: Press and hold the Home button and Side (or Top) button together. Release them when the Apple logo appears.

Force Restart

Clean Your Screen and Fringer

Most people ignore daily screen dirt, but it's a top cause of unresponsive iPhone screen. Turn off your iPhone first, then use a clean, soft microfiber cloth to gently wipe the screen, screen edges, speaker, and charging port. Also, make sure your fingers are clean and dry before testing the touchscreen again.

Remove Screen Protector and Accessories

Peel off the screen protector gently, remove your phone case and test the touch screen directly. You can also disconnect accessories such as charging cables, adapters, or other connected devices.

Update your iOS System

If only the bottom of iPhone screen is unresponsive, check whether your device is running the latest iOS version. Go to Settings > General > Software Update, then download and install the latest iOS version. If your screen is completely unresponsive, you need to connect your iPhone to a computer, and open Finder or iTunes to help.

Restore your iPhone using recovery mode

If a system error is causing your iPhone screen to freeze, restoring your iPhone through recovery mode may help fix the problem. But this method will erase all data on your iPhone, so make sure you have an iTunes or iCloud backup to restore from.

Step 1

Connect your iPhone to a computer with a USB cable.

Step 2

Open Finder on Mac or iTunes on Windows.

Step 3

Put your iPhone into recovery mode (follow the force restart steps, but keep holding the button until the recovery mode screen appears).

Step 4

Choose Restore when prompted.

Restore iPhone

Contact Apple Store to Repair

If all the methods don't work, your iPhone definitely has hardware damage. The touch screen module may be broken; the internal display cable or screen components may be damaged. In such cases, book an official Apple Store to search for professional technical support. Avoid unofficial repair shops to prevent secondary damage to your iPhone.

Part 3: How to Unlock iPhone with an Unresponsive Screen

Now your iPhone screen stops responding to touch, and you can't type your passcode, use Face ID, or even swipe to unlock. If you're stuck outside your own phone, is there a userfriendly solution to get past the lock screen?

imyPass iPassGo can unlock an iPhone when its screen is frozen, broken, or locked. Moreover, it can also remove Screen Time passcodes and MDM restrictions effortlessly.

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Step 1

Launch imyPass iPassGo on your computer, then choose the Unlock iOS Screen mode from the interface. Connect your device to the computer with a USB cable.

Choose Wipe Passcode Mode
Step 2

Confirm your device information and click Start Now to begin downloading the firmware package.

Download Firmware Package
Step 3

Click the Start Removing button to start the unlocking process. When it is done, your iPhone will reboot.

Unlock iPhone Passcode

Part 4: How to Prevent iPhone Screen Not Working Again

After fixing your iPhone unresponsive touch screen, a few simple habits can help reduce the chance of running into the same problem.

Conclusion

Hopefully, these tips save you from the headache of an unresponsive iPhone screen. If your screen is totally frozen and you can't even unlock your phone, imyPass iPassGo can help you regain access to your device without using the touchscreen. Just keep in mind that it will also erase your data. The data loss cannot be avoided when the touch function is no longer working.

Samuel Spenser
Samuel Spenser

Samuel specializes in password security and digital privacy. He used to work as a cybersecurity consultant for small businesses to protect digital assets. With certifications in Cybersecurity and Ethical Hacking, he turns complex security topics into easy-to-follow advice. He also enjoys sharing password tips to help users protect their accounts more confidently.

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