What to Do If Face ID and Password Is Missing in Settings

Clara Prescott Published on May 11, 2026iOS Tips3-min reading

"Suddenly, I am not able to see the Face ID and Passcode option in my Settings, and also not able to change the passcode. What happens and any suggestions?" Face ID is one of Apple’s biometric authentication systems. It uses the facial recognition technology to unlock your iOS device, Apple services, and apps. The lock screen passcode is a digit passcode to protect iOS devices. If your Face ID and Passcode option is missing, follow our solutions to fix it.

In this article:

Part 1: Why Are Face ID and Passcode Missing in Settings
Part 2: What to Do If Face ID and Password Is Missing
Part 3: A Fast Solution to Fix Missing Face ID and Passcode on iPhone

Part 1: Why Are Face ID and Passcode Missing in Settings

Face ID and Passcode are options built into the Settings app on iOS devices. It enables users to set up, change, and turn off security measures on an iPhone or iPad. The main reasons why the Face ID and Passcode option is not in Settings include:

1.Face ID & Passcode option is hidden and disabled.
2.Software is outdated.
3.Software glitches.

Part 2: What to Do If Face ID and Password Is Missing

Solution 1: Restart Your iPhone

When you find the Face ID and Passcode option is not in Settings, the first thing you need to do is restart your device. Chances are that the operating system is loaded improperly, and some options are missing.

Step 1

For the iPhone with Face ID, long-press either Volume button + Side button together. For the iPhone without Face ID, press and hold the Side or Power button.

Step 2

Let the button go once the power-off screen appears.

Step 3

Move the slider to shut down your iPhone.

Step 4

Next, hold down the Side or Power button until you see the Apple logo.

Step 5

Go to the Settings app and check if all options are back.

Solution 2: Update iOS Software

Apple releases updates for iOS and iPadOS regularly to add new features and fix bugs. In fact, outdated software can lead to a variety of issues, including Face ID and Passcode not showing. Therefore, you’d better keep your iOS up to date.

Step 1

Go to the Settings app.

Step 2

Choose General and tap Software Update.

Step 3

If an update is available, tap the Download and Install button.

Step 4

Follow the prompts to update your software.

Step 5

Restart your iPhone and check the option again.

Solution 3: Disable Restrictions

If you still cannot find your Face ID and Passcode option, maybe you have restricted it on your iOS device. You can completely turn off restrictions or allow passcode changing to fix this problem quickly.

Step 1

Run the Settings app from your home screen.

Step 2

Choose Screen Time and enter your Screen Time passcode.

Step 3

Tap Content & Privacy Restrictions.

Step 4

Choose Passcode Changes under the ALLOW CHANGES section.

Step 5

Pick Allow and confirm it.

Solution 4: Reset All Settings

If you are not sure why the Face ID & Passcode option is missing, reset all settings on your iPhone. Then, you can bring all settings to the factory status and customize them again. This solution won’t erase your data.

Step 1

Choose the General option in your Settings.

Step 2

Tap Transfer or Reset iPhone.

Step 3

Tap the Reset option.

Step 4

Choose Reset All Settings.

Step 5

If prompted, enter your Apple ID password.

Step 6

When it is done, reset Face ID and Passcode.

Part 3: A Fast Solution to Fix Missing Face ID and Passcode on iPhone

A drastic solution to fix Face ID and Passcode missing is imyPass iPassGo. The software is able to completely remove Face ID and the digit passcode from your iPhone without any restrictions. The user-friendly design makes it easy to use.

Main Features of Face ID and Passcode Removal Software

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Remove iPhone screen locks, including passcode, Face ID, and Touch ID, in three steps.

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Don’t require your passcode or Apple ID password.

Support a wide array of iPhones and iPad devices.

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How to Fix Missing Face ID and Passcode on Your iPhone

Step 1

Install passcode removal software

Start the iPhone unlocking software after installing it on your computer. Choose the Wipe Passcode mode. Connect your iPhone to your computer with a Lightning cable.

Step 2

Download the firmware

Click the Start button to load your iPhone information. Then, check them and click Start to download the firmware package.

Step 3

Remove Face ID and passcode

After downloading, click the Unlock button. Follow the on-screen prompts to complete the process. When your iPhone restarts, you will find the Face ID & Passcode option.

Conclusion

This article explains why the Face ID & Passcode option is missing in the Settings app on your iPhone. More importantly, you can follow our solutions one by one to fix this problem quickly. imyPass iPassGo is the ultimate solution for ordinary people, since it doesn’t require technical skills.

Clara Prescott

Clara is an editor from imyPass. She specializes in data recovery. You can find professional tutorials and solutions for recovering lost data from any device. Many users reported that his tutorial is easy and useful.