iPhone Turn Passcode Off Greyed Out - Know the Reason & How to Fix It

Penny Warren Published on August 06, 2025Unlock iOS3-min reading

Trying to turn off your iPhone passcode, but the option is greyed out? You are not alone. This can happen for a few reasons, and it is not always clear why. Maybe your phone is managed by a profile, linked to an email account, or synced with iCloud. In this guide, we will explain why the iPhone turn passcode off greyed out issue shows up and show you easy ways to fix it, step by step.

Part 1. The Reason the Turn Off Password Button Is Greyed Out

If you are asking why the turn passcode off greyed out on your iPhone, it is likely because the device is under a restriction. This can happen when a Mobile Device Management system, a corporate configuration profile, or an Exchange email policy manages your iPhone. Schools or workplaces often set these controls to protect data.

As a result, you cannot remove the passcode unless those settings are cleared. In some cases, these restrictions also affect connected devices like your Apple Watch, making it impossible to remove its passcode, too.

Part 2. Remove the Screen Passcode to Fix iPhone Turn off Passcode Greyed-Out

When the option to disable the passcode iPhone greyed out appears and your device is not linked to any active configuration or MDM profile, using a reliable unlock tool can help. One of the most effective options is imyPass iPassGo. The utility lifts the passcode on the screen and does not require your Apple ID or iTunes, and that is why it is ideal when settings are blocked/frozen.

The tab that will give you an option to turn off the passcode should once again appear once the passcode is disabled. Use iPassGo and easily correct the problem in a few minutes, following the guidelines given below.

Part 3. Fix Greyed-out Turn Passcode by Closing the Configuration Profile

One common reason for the disabled passcode iPhone greyed out issue is a configuration profile installed on your device. Schools, workplaces, or apps often add these profiles to manage settings, and they can block you from turning off your passcode. To resolve this, you can remove the MDM profile from the iPad or iPhone settings.

Part 4. Fix Greyed-out Turn Password by Deleting Email Account

In some cases, adding a work or school email to your iPhone can trigger strict security rules that limit what you can change, including the option to turn off your passcode. This is often due to security policies linked to Exchange or similar accounts. If your disabled passcode iPhone greyed out issue started after adding an email, removing that account might fix it.

Part 5. Clear iPhone Screen Passcode in iCloud

If you still cannot access the Turn Passcode Off option and remember your Apple ID credentials, iCloud offers a remote way to reset your device. This method obliterates all content and settings, including the screen passcode, allowing you to set up your iPhone again from scratch. It is useful when your device is locked or when passcode settings are restricted.

Once the process is done, the screen passcode will be removed, and you can turn on your device without hitting the disable passcode iPhone greyed out issue.

Part 6. How to Fix iPhone Greyed Out via Apple Watch

Provided that your passcode option on the iPhone appears in grey and your Apple Watch is connected to it, the problem could be associated with synchronization between the two gadgets. The easiest solution, which more often than not works, is re-pairing and un-pairing your Apple Watch. That re-establishes their connection and removes any sync conflicts lurking behind that may be preventing a change in your passcode settings.

Conclusion

Running into the disable passcode iPhone greyed out issue can be cumbersome, particularly when you need quick access to your device settings. Whether the problem comes from a configuration profile, email account, MDM, or your Apple Watch, there are proven solutions to get things back to normal.

From removing restrictions to using tools like iPassGo or iCloud, each method in this guide is designed to help you regain control. Just mind the steps that match your situation, and you will be able to turn off the passcode with ease.