Wrong Apple ID on App Store: 8 Feasible Ways to Remove or Fix It

Samuel Spenser Published on August 12, 2025Unlock iOS3-min reading

You open the App Store to download something, but it asks for the wrong Apple ID. This can happen if your device is still linked to an old account or if apps were installed using a different ID. Seeing the wrong Apple ID on the App Store stops you from updating or downloading apps until it is fixed. The good news is, this issue has clear causes and simple solutions. In this guide, you will learn why it happens, how to remove it using imyPass iPassGo, and how to fix the problem step by step on your own.

In this article:

Part 1. Why This Issue Happens
Part 2. Remove Wrong Apple ID with imyPass iPassGo
Part 3. Step-by-Step Fix Wrong Apple ID Issue Yourself Guide

Part 1. Why This Issue Happens

If the Apple ID for App Store is wrong, there are a few simple reasons why. The most common one is that the app was downloaded using a different Apple ID, so it keeps asking for that account. This can also happen if you are using a second-hand iPhone and the old owner's ID is still on it. On shared devices, someone ID might be signed in. Sometimes, it is just a sign-in mistake or a sync problem with iCloud. Knowing why this happens helps you choose the right fix and avoid the same issue next time.

Part 2. Remove Wrong Apple ID with imyPass iPassGo

imyPass iPassGo is a smart solution for fixing the issue where the App Store asks for a password for the wrong Apple ID that keeps popping up. This often happens on used devices or when apps were installed using another account. imyPass iPassGo helps remove that old Apple ID without needing the password, making it possible to update or download apps with your account. If you are attached to the wrong Apple ID on your App Store, this tool offers a clear and simple fix.

Step 1

First of all, you need to download the iPassGo on your PC by clicking the right download button below. Follow the setup process promptly and launch it.

Step 2

Go to the Remove Apple ID mode since you want to remove the signed-in Apple ID from your iOS, connect the device, and then click Start.

Step 3

If the Find My iPhone is turned off, the app will automatically unlock the device, but if it is enabled, then you need to take extra steps.

Step 4

For earlier than iOS 11.3, you need to open the Settings > General > Reset All Settings. If you are using the latest version, then you need to go to Settings > Apple ID > Password & Security to activate Two-Factor Authentication. Enter the 0000 to confirm the unlocking, then confirm the information about the device, and hit Start.

Part 3. Step-by-Step Fix Wrong Apple ID Issue Yourself Guide

1. Sign Out of Apple ID and Sign Back In

If the App Store keeps asking for the wrong Apple ID, one quick way to fix it is by signing out of the account currently linked to your device and signing in with the correct one. Follow these easy steps to reset the Apple ID connection on your iPhone:

Step 1

Open the Settings app and tap your Apple ID name at the top. Scroll down and tap Sign Out.

Step 2

Enter the password for the current Apple ID and tap Sign Out again to confirm.

Step 3

Tap Sign In, enter the correct Apple ID and password to complete the process. If you want to change that Apple ID and want to create a new Apple ID, you can go to the official website to do so.

2. Delete the Affected App

In case the App Store continues to request a different Apple ID every time you want to update an individual app, then there is a possibility of installing the app with a different account. And the way to do it is:

Step 1

From the Home Screen, touch and hold the app icon until a menu appears.

Step 2

Tap Remove App, then choose Delete App, and tap Delete again to confirm.

After it is deleted, go to the App Store, search for it, and reinstall it using your correct Apple ID.

3. Check Family Sharing Settings

If you are part of a Family Sharing group, your device may use another member's Apple ID for app purchases. This often leads to the wrong Apple ID on the App Store when trying to download or update apps.

Step 1

Go to Settings and tap Family Sharing on your iPhone.

Step 2

Look under Purchase Sharing to see which Apple ID is linked to purchased content.

Step 3

If the Apple ID is not yours, switch to the correct one or update the sharing settings.

4. Update iOS

Other times, bugs or glitches in the system may result in account-related problems associated with your iPhone, such as issues with app updates. Having your iOS updated prevents such errors and enhances the usage. These are the steps that you should follow in updating your iPhone:

Step 1

In Settings, tap General, then select System Update.

Step 2

Tap Update Now to begin downloading and installing the update.

Step 3

Enter your screen lock passcode when asked, then tap Install Now to confirm.

5. Hidden Purchase History Trick

There is some chance that it is a small history of buying, especially when updating some applications, the App Store sends constant references to the usage of an old Apple ID. The only solution that can be used is to hide them and download them again with the same Apple ID. This is the way it can be done:

Step 1

Click on the App Store and click on your profile icon on the top right.

Step 2

To see the history of the app purchases you made, tap Hidden Purchases.

Step 3

Find the app causing the issue, swipe left on it, and tap Hide. After hiding it, search for the app again in the App Store and reinstall it using your Apple ID.

6. Reset Apple ID Credentials

A wrong Apple ID on the App Store may ask you to continue entering the wrong credentials, but in this case, resetting the sign-in of your Apple ID used to access media and make purchases can help. This approach is applied in cases where the wrong account is not indicated in the entire App Store, but only in part.

Step 1

Open Settings, tap your Apple ID name, then select Media & Purchases.

Step 2

Tap Sign Out, then enter the password for the current Apple ID to confirm.

Step 3

Restart your iPhone, go back to Media & Purchases, and sign in with your Apple ID.

7. Factory Reset Your Device

If everything else fails, and you still see the login Apple ID problem, a factory reset on the iPhone can help erase all the associated accounts, and you can start again. There are also step-by-step details to reset the iPhone:

Step 1

Visit the Settings app, then General and finally Transfer or Reset iPhone.

Step 2

Tap Erase All Content and Settings, then hit Continue and Erase iPhone. Enter your Apple ID password when asked, then tap it again to confirm.

Step 3

Once erased, set up your iPhone and sign in with the correct Apple ID.

Conclusion

When the App Store asks for a password to enter the wrong Apple ID continuously, it seems irritating and uncertain. However, what is good is that it can be easily repaired. You can work out the problem by signing out, uninstalling the app, altering the settings, or using the tool, such as imyPass iPassGo. Just follow the steps that fit your case, and you will be able to use the App Store with the correct Apple ID again.

Samuel Spenser

Samuel is a senior editor from imyPass. He is an expert on password unlocking. He has over five years of experience writing tutorials on phone unlocking.