How many passcode attempts are on the iPhone?

After six incorrect passcode attempts, your iPhone is disabled temporarily, displaying a Try Again in X minutes message. Subsequent unsuccessful attempts further increase the lockout duration. In extreme cases, after ten consecutive failures, your iPhone may be disabled, requiring a connection to iTunes or iCloud for recovery.

How do I turn off my iPhone passcode?

To turn off your iPhone passcode , navigate to Settings, tap Face ID & Passcode or Touch ID & Passcode, enter your current passcode, and choose 'Turn Passcode Off.' Confirm your decision, and your iPhone will no longer have an active passcode, enhancing accessibility at the the expense of security.

What should I do if my iPhone is disabled?

To enable your iPhone passcode, access Settings, tap Face ID & Passcode or Touch ID & Passcode, enter your current passcode, and select Turn Passcode On. Follow the prompts to set a new passcode, enhancing the security of your device. This feature protects your personal information and device access.

Fix Security Lockout - Support.apple.com/iphone/passcode

Penny Warren Published on April 24, 2025Unlock iOS3-min reading

If a forgotten iPhone screen passcode results in many unsuccessful tries, your device may become disabled, displaying the support.apple.com/iphone/passcode security lockout or iPhone unavailable error. Do not worry because this comprehensive review will help you find a solution. Discover why the support.apple.com/iphone/passcode (null) error screen appears and easily unlock it by following step-by-step instructions, even with or without a passcode. With a reliable solution at your fingertips and a clear understanding of the cause, you can regain control of your iPhone and turn an inconvenience into a quick and informed resolution.

In this article:

Part 1. Common Reasons Why support.apple.com/iphone/passcode Displays
Part 2. How to Remove support.apple.com/iphone/passcode on iPhone
Part 3. How to Remove support.apple.com/iphone/passcode on a Computer
Part 4. FAQs on support.apple.com/iphone/passcode

Part 1. Common Reasons Why support.apple.com/iphone/passcode Displays

1. Forgotten Passcode: If you forget your iPhone passcode and enter the wrong one multiple times, your device may become disabled. The support page provides guidance on how to recover or reset the passcode.

2. Security Lockout: After numerous incorrect passcode attempts, your iPhone enters a security lockout state to protect your data. The support page may offer instructions on unlocking or restoring your device.

3. Erase iPhone Option: In some cases, the support page might be associated with the Erase iPhone option. This feature allows users to remotely erase all data on their device if it's lost or stolen. The page may guide users through this process.

4. iOS Updates or Changes: Updates to the iOS system or changes in the passcode settings might trigger the need for additional verification. The support page can provide information on how to navigate through these changes.

5. General Passcode Troubleshooting: Users might also be directed to this support page for general passcode troubleshooting, such as issues with passcode not working, forgotten Apple ID password, or related concerns.

Part 2. How to Remove support.apple.com/iphone/passcode on iPhone

By removing support.apple.com/iphone/passcode, iOS 15.2 and later users can straightforwardly encrypt their iPhones. Follow the steps given below, whether using a passcode or the Forgot Passcode feature in iOS 17, to ensure a smooth wiping and resetting experience.

iOS 15.2 / iOS 16:

Step 1

Ensure your iPhone is on iOS 15.2 or later, connected to a cellular or Wi-Fi network, and signed in to your Apple ID.

Step 2

On the screen showing support.apple.com/iphone/passcode, tap Erase iPhone again.

Step 3

Then, apply the on-screen directions to complete the erasing and resetting process.

Step 4

Lastly, enter your Apple ID password when prompted to complete the procedure.

iOS 17:

Step 1

Tap Forgot Passcode? on the support.apple.com/iphone/passcode screen.

Step 2

Next, select Start iPhone Reset and enter your Apple ID password.

Step 3

Finally, follow the subsequent on-screen instructions to finalize the erasing and resetting process.

Apart from erasing your iPhone, if you just change your iPhone passcode within 3 days and you forget the new password, you can use the old password to remove support.apple.com/iphone/passcode screen without erasing your iPhone. However, the iPhone must be locked at least once after changing the iPhone passcode.

Part 3. How to Remove support.apple.com/iphone/passcode on a Computer

1. Remove support.apple.com/iphone/passcode Directly Without Any Password

If you forget your iPhone password and it shows support.apple.com/iphone/passcode, you can remove the passcode directly and exit this screen with imyPass iPassGo. It seamlessly removes the support.apple.com/iphone/passcode (null) without needing your passcode. This powerful iOS unlocker is designed to tackle various iPhone screen passcodes, including 4-digit/6-digit/custom digit, Touch ID, Face ID, and Screen Time passcodes, elevating your device's accessibility.

imyPass iPassGo – Remove iPhone Passcode

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Reset a locked iPhone or iPad without requiring a passcode.

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Here are the steps to remove the support.apple.com/iphone/passcode:

Step 1

Download and launch this iPhone passcode unlocker on your computer. It empowers you to access a locked iPhone, whether you're on a Mac or Windows PC. Upon entering its main interface, you'll encounter four primary functions: Wipe Passcode, Remove Apple ID, Bypass iCloud Activation Lock, and Screen Time. Opt for the Wipe Passcode feature to gain entry into your locked iPhone.

Step 2

Then, link your locked iPhone and then press the Start button. Once the connection has been established, confirm the device information and download the associated firmware package.

Step 3

After downloading the firmware package, click the Unlock button. Then type 0000 to ensure that you have removed the lock screen password. After that, you can access your locked iPhone without a passcode.

2. Exit support.apple.com/iphone/passcode Using iTunes

To exit support.apple.com/iphone/passcode, you can also utilize iTunes to restore your iPhone by entering Recovery Mode. After restoring, the error message will disappear, but you will need to enter the Apple ID password to re-access the iPhone.

Step 1

Launch iTunes on your computer and connect your iPhone to this computer with a USB cable.

Step 2

Follow the step to get your iPhone into Recovery Mode:

For iPhone 8 or later: Press and quickly release the volume up and down buttons in order. Then, press the side button.

For iPhone 7, iPhone 7 Plus: Press the top or side button and the volume down button.

For iPhone 6s or earlier: Press both the top or side button and the Home buttons.

Hold the button(s) until you see the Apple logo.

Step 3

Select Restore on the pop-up window. And iTunes will start to reset your iPhone.

Step 4

When the process finishes, you will get an iPhone without a passcode and the support.apple.com/iphone/passcode screen.

3. Exit support.apple.com/iphone/passcode by Erasing iPhone from iCloud

This is the last method to remove support.apple.com/iphone/passcode if your iPhone is in security lockout. Be aware that this method requires the Apple ID that is signed in to the locked iPhone. Let's see how to unlock support.apple.com/iphone/passcode.

Step 1

Visit iCloud.com and click the Find My feature.

Step 2

On the top menu, you will see all your devices. Choose the one that is in security lockout.

Step 3

Click Erase this device. And your iPhone will be removed from security lockout.

FAQs.

How many passcode attempts are on the iPhone?

After six incorrect passcode attempts, your iPhone is disabled temporarily, displaying a Try Again in X minutes message. Subsequent unsuccessful attempts further increase the lockout duration. In extreme cases, after ten consecutive failures, your iPhone may be disabled, requiring a connection to iTunes or iCloud for recovery.
How do I turn off my iPhone passcode?

To turn off your iPhone passcode, navigate to Settings, tap Face ID & Passcode or Touch ID & Passcode, enter your current passcode, and choose “Turn Passcode Off.” Confirm your decision, and your iPhone will no longer have an active passcode, enhancing accessibility at the the expense of security.
What should I do if my iPhone is disabled?

To enable your iPhone passcode, access Settings, tap Face ID & Passcode or Touch ID & Passcode, enter your current passcode, and select Turn Passcode On. Follow the prompts to set a new passcode, enhancing the security of your device. This feature protects your personal information and device access.

Conclusion

This article illustrates four ways to unlock support apple com iphone passcode security lockout. Whether you choose to navigate iOS settings or utilize third-party software like imyPass iPassGo, understanding the reasons behind this issue is vital. With insights into passcode fixes, removal methods, and frequent FAQs, users can confidently restore access and resolve the support Apple com iPhone restore passcode challenges they encounter.

Penny Warren

Penny Warren, a senior editor from imyPass, is specialized in MS Office software. You can find professional tutorials and solutions of MS Office software from her posts.