A Complete Guide to Resolve Apple ID Grayed Out Issues & Reclaim Access

Ever encountered the puzzling scenario where your Apple ID grayed out? It's like hitting a roadblock in your digital journey. In this quick guide, we'll unravel why this happens and, more importantly, how to fix it. Let's kick off the journey to reclaim the full spectrum of your Apple experience!

Part 1. Why is my Apple ID Grayed Out?

If your Apple ID is grayed out on your iPhone, it indicates an issue with your account or device settings. Here are some common reasons why your Apple ID may be grayed out and potential solutions:

1. Account Locked:

Your Apple ID may be locked due to multiple incorrect login attempts or suspicious activity. Visit the official Apple ID website and try to unlock your account.

2. Payment Issues:

Your account may be restricted if there are issues with your payment method linked to your Apple ID, such as an expired credit card or insufficient funds. Correct your payment information in the App Store settings.

3. Software Update:

Ensure that your iOS has the latest software updates installed. Sometimes, issues with the Apple ID can be resolved by updating your device to the latest iOS or macOS version.

4. Network Connection:

Why is my Apple ID grayed out? A deficient or unstable internet connection may cause issues accessing your Apple ID. Make sure your device is connected to a stable Wi-Fi or cellular network.

5. Two-Factor Authentication:

If you have Two-Factor Authentication activated for your Apple ID, ensure you enter the verification code correctly. Also, ensure that the device you are using is trusted.

6. Check Apple System Status:

Occasionally, Apple's servers may experience downtime or issues. Check the Apple System Status page and visit for any ongoing problems with Apple services.

7. Restrictions Settings:

Check if any restrictions or parental controls are enabled on your device that may affect your Apple ID. Adjust these settings in the device's settings app.

8. iCloud Issues:

If your Apple ID is linked to iCloud, check for issues with iCloud services. Sometimes, problems with iCloud can impact the functioning of your Apple ID.

9. Contact Apple Support:

If you have tried the above steps and the issue persists, it's advisable to contact Apple Support for assistance. They can provide personalized help based on your specific situation.

Part 2. How to Fix Apple ID Grayed Out Immediately Using 8 Approaches

Encountering a grayed-out Apple ID can perplex you, hindering your access to various services and functionalities. In this guide, we'll explore immediate solutions to address the problem of a grayed-out Apple ID on your iOS device. These step-by-step approaches aim to resolve the issue promptly, ranging from conventional methods like signing out and restarting your device to more comprehensive actions such as resetting network settings. Additionally, we'll discuss a third-party tool, imyPass iPassGo, as an alternative for situations where conventional methods may not suffice.

1. Sign Out and Sign In:

Navigate to the Settings on your device and tap on your name at the top. Select Sign Out and sign back in using your Apple ID credentials. This action refreshes the connection between your device and Apple servers which can solve the Apple ID grayed out in the Settings.

2. Restart Your Device:

A straightforward but effective step. Turn off your device completely and then power it back on. This process can clear temporary glitches that affect your Apple ID's visibility.

3. Reset Network Settings:

Access Settings, go to General, and select Reset. Choose Reset Network Settings. This resets Wi-Fi and other network-related configurations. Afterward, reconnect to Wi-Fi networks by entering the passwords.

4. Check for Software Updates:

Keeping your device's software up-to-date is crucial. In Settings, navigate to General and select Software Update. If updates are available, install them to ensure your device uses the newest and most stable software.

5. Update Payment Information:

Open the iTunes & App Store settings. Ensure your payment information, such as credit card details, is current and accurate. Payment issues can sometimes lead to Apple ID restrictions.

6. Verify Two-Factor Authentication:

If you've enabled Two-Factor Authentication, double-check that you are entering the correct verification code. This added layer of security is essential for accessing your Apple ID.

7. Reset All Settings:

This is a more comprehensive step. In Settings, go to General, select Reset, and then choose Reset All Settings. Note that this won't erase your data but will reset system settings to their default configurations.

8. Remove the Apple ID Using the imyPass iPassGo

imyPass iPassGo

If the problem persists and you do not have a choice but to remove the Apple ID on your iOS device, then the best app to help you is imyPass iPassGo. It is a standalone app that deals with all the problems you might encounter on iOS. Consider this an ally when you are facing errors on your device that need to be resolved, especially in the system. Even if you are using the latest version of iOS, the app still supports it, thanks to the developer's dedication to updating the app's compatibility and functionality.


  • Why is my iCloud greyed out?

    Possible reasons for iCloud being greyed out include network issues, restrictions on your device, or problems with your Apple ID. Check your internet connection, ensure no restrictions are in place, and verify the status of your Apple ID.

  • How do I enable my Apple ID back?

    You can sign out and back in to enable your Apple ID, restart your device, or update your payment information. If the issue persists, you may need to unlock your Apple ID through the official Apple ID website or contact Apple Support for assistance.

  • Why is my Apple ID disabled?

    Apple may deactivate an Apple ID for security reasons, such as multiple incorrect login attempts or suspicious activity. To resolve this, visit the Apple ID website and follow the teachings to unlock your account. Ensure that your password and Two-Factor Authentication are secure.

  • Is it possible to change my Apple ID email address?

    Yes, you can alter your Apple ID email address. Go to the Apple ID account management page, sign in, and select Change Apple ID. Follow the prompts to update your email address.

  • What is iCloud Keychain?

    iCloud Keychain is a part provided by Apple that securely stores and syncs sensitive information such as passwords, credit card details, and account credentials across your devices.


Apple ID iCloud grayed out has been a problem and resolved in this article. As you can see, there are multiple reasons why it happens on your iOS. Even with that, there are various approaches you can take to solve the problem immediately, and one of them is using the best solution, the imyPass iPassGo. If you are interested in reading related articles on this topic, we picked out more available articles below.

Penny Warren
Penny Warren

Penny Warren, a senior editor from imyPass, is specialized in MS Office software. You can find professional tutorials and solutions of MS Office software from her posts.

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