Forgot Microsoft Account Password: Reset It to Regain Locked Account

Penny Warren Published on April 02, 2026Windows Password3-min reading

The computer itself includes various programs that help you use it conveniently and enjoy it. If you want additional services on your computer, use a Microsoft account. Additionally, this account helps you sync your files, settings, and programs across devices. Having the same Microsoft account will let you attain it.

However, accidentally forgetting the Microsoft account will restrict you from using the mentioned features. Also, you will be locked out of your computer. You might ask: Can I reset it if I forgot my Microsoft account password? Definitely, yes! Kindly scroll below to discover the four easy methods that can help you with the reset process.

In this article:

Part 1. The Main Solution - Reset Your Password Online
Part 2. What If You're Already at the Windows Login Screen
Part 3. What If You Forgot Your Microsoft Account And Password
Part 4. Advanced & Last-Resort Options (If Online Reset Fails)

Part 1. The Main Solution - Reset Your Password Online

The Microsoft password reset process can be done in different ways. But the main and proper way to reset it is online. The process is easy due to the step-by-step guide Microsoft offers to its users. However, there will be an authentication during the process.

A code will be sent to your associated phone number or email. It is important to have access to this information. If not, you cannot use this method for resetting your Microsoft account. Please perform the steps below to reset the account password.

Step 1

Open your web browser and search for the main website of Microsoft. After that, please select the Sign In button on the first screen. The Sign In interface will appear. Enter your email or phone number. Then, click the Next button to proceed.

Step 2

The website will ask you for your account password. Select the Forgot Password option. Authenticate the account with a security code. It could be sent to your email or phone number. Click the Get Code afterward to continue.

Step 3

Enter the code and click the Next button at the bottom right. Later, create your new Microsoft account password. Enter it twice to apply the changes to the said account.

Part 2. What If You're Already at the Windows Login Screen

However, some cannot access their computer because they have been locked out. If so, it means that the Login screen is your only option to reset your Microsoft account. Luckily, you do not need to visit the Microsoft account page to do the reset process. You can do it on the Login screen of your computer.

In fact, the procedure of the previous method is almost the same in this section. The phone number or email authentication is also needed.

Step 1

Turn on your computer, and the Login screen must be prompted. Choose your account at the bottom left corner of the screen. Please click the I Forgot My Password under the Password section.

Step 2

A new screen will appear. Then, click the Get Code option at the bottom right. A code via email or phone number associated with a Microsoft account will be sent. After that, enter the code and create your new password. Enter it twice to apply the changes.

Part 3. What If You Forgot Your Microsoft Account And Password

What if you forgot the Microsoft account and password? If so, resetting the Microsoft account password will be more difficult. Microsoft relies on your account information to find your account. Finding the account is possible if you know your email or phone number. They will be the reference for Microsoft to locate your account.

Also, you will not need to reset your password after you find your account. You will be signed in with a code. This method is also used when the admin password is denied when changing it. Please use the steps below to recover your Microsoft account and password.

Step 1

Please visit the main website of Microsoft. Then, select the Sign In at the bottom center of the screen. Select the Can't Access Your Account button at the bottom. Confirm the account type on the next screen.

Step 2

If you know the email, enter it from the Email section. If not, you can click the Use Phone Number Instead button at the bottom. Enter your associated phone number and click the Next button. Microsoft will send a code to your associated email or phone number afterward.

Step 3

The screen will show you the accounts that have been found. It will list them from a small window. If these are your accounts, please click the Next button to proceed. Later, the Sign In interface will be prompted. Enter the email or phone number shown a while ago.

Step 4

Click the Next button to proceed. Then, Microsoft will send another code to your email or phone number that is associated with the account. Please click the Send Code button. Enter the code in the small window. Finally, you will be signed in to your Microsoft account afterward.

Part 4. Advanced & Last-Resort Options (If Online Reset Fails)

There are instances wherein the online reset process fails. If so, use a third-party tool that uses a USB connection to reset your Microsoft account. imyPass Windows Password Reset can help! It offers two ways to reset the Windows password through CD/DVD and USB flash drive. The tool is available on almost all file systems, including NTFSS5, NTFS, FAT16, and more.

Why choose it? It is user-friendly. Also, it is safe because it does not delete even a single piece of data on your computer. The success rate of this tool is 100%. Please use it by following the detailed steps below.

Step 1

Please download imyPass Windows Password Reset on your computer. After that, set up the tool on your computer. Install it from a small window. Finally, the computer will automatically open it. Plug the empty DVD or USB flash drive into your computer.

Free Download

Step 2

Click the Burn CD/DVD or Burn USB button on the right. Later, reboot your computer and press the F12 key to enter the Boot Menu screen. Hit the Enter key to proceed afterward. Choose the locked windows at the top.

Step 3

Select the username at the bottom. Then, click the Reset Password option at the bottom of the screen. Click the Yes button in the small window to confirm. Finally, click the Reboot option at the bottom to restart your computer.

Conclusion

In conclusion, when you forgot Microsoft account password, you will be locked out of your computer. Also, the syncing process for your data will be impossible. This article has shown you the four easy ways to reset the account password. It includes imyPass Windows Password Reset, which can create a password reset disk. Download the tool to explore it more.

Penny Warren

Penny is a senior editor from imyPass. She has focused on discovering perfect GPS location solutions in all scenarios, and also has experience in fixing computers.