How to Unlock a Disabled iPad/iPhone When it is Disabled in 5 Ways
Seeing iPhone Unavailable or Security Lockout on your idevice screen is really frustrating. Well, it is common and usually happens after entering the wrong passcode too many times. In actuality, your device may be temporarily locked or completely disabled, depending on how many failed attempts were made. As a result, you need to erase and restore it before you can use it again. The good thing is that a disabled iDevice isn't necessarily unusable forever.
In this post, you'll learn the safest and most effective methods to fix a disabled iDevice. We will provide five proven ways to regain access with tips to prevent it from happening again.
In this article:
- Prerequisites: What You'll Need Before You Start
- Method 1: Use iPhone/iPad Erase Option (Without Computer)
- Method 2: Unlock a Disabled iPhone/iPad Using Recovery Mode and iTunes/Finder
- Method 3: Unlock Disabled iPhone/iPad with iCloud Find My
- Method 4: Fix a Disabled iPhone/iPad with Professional Unlock Software
- Method 5: Contact Apple Support
- Prevention: How to Avoid a Disabled Device in the Future
Prerequisites: What You'll Need Before You Start
How to unlock a disabled iPhone/iPad? Before you attempt to unlock a disabled iPhone/iPad, you'll need to gather the necessary tools and information. Having everything prepared will make the recovery process much easier.
- A computer with a USB cable: You need to use a computer, Windows or Mac, in all recovery methods. Also, you need a compatible USB cable to connect the iPhone/iPad to the desktop.
- iTunes or Finder: If using Windows or macOS 10.14 and earlier, install the latest iTunes. Use Finder if using macOS 10.15 and later.
- Apple ID and Password: You need the previously associated Apple ID to bypass the Activation Lock and turn off Find My after restoring the device.
- A Recent Backup (Optional, but Highly Recommended): Backing up your device using iCloud or your computer can restore your important data afterward.
Method 1: Use iPhone/iPad Erase Option (Without Computer)
Apple's built-in Erase option can help you address your frustration on how to restore a disabled iPhone/iPad. It appears after multiple failed passcode attempts; just be sure you're running iOS/iPadOS 15.2 or later.
When the iPhone Unavailable screen displays, tap the Forgot Password? (Erase) option.
Tap Start iPhone Reset to confirm, then enter Apple credentials to sign out on the disabled iDevice.
Immediately after, tap the Erase [Device] permanently to remove all data and settings.
Method 2: Unlock a Disabled iPhone/iPad Using Recovery Mode and iTunes/Finder
The Recovery Mode is the official recovery method of Apple to restore a disabled iPhone/iPad. This approach re-installs iOS and removes the screen lock to set up the device again. See the steps below on how to fix a disabled iPhone/iPad:
Power off your disabled iDevice completely and do one of the following:
iPhone 8 or later
- 1.Press and release Volume Up.
- 2.Press and release Volume Down.
- 3.Press and hold the Side button.
iPhone 7/7 Plus
1. Press, then hold the Volume Down and Side buttons simultaneously.
iPhone 6s and earlier, or iPad with Home button
1. Press and hold the Home button and Top (or Side) button together.
While connecting the iPhone to your computer, hold the:
iPhone 8 or later: Side button.
iPhone 7/7 Plus: Volume Down button.
iPhone 6s or earlier: Home button.
Keep holding until the Recovery Mode appears.
When your iPhone is detected, choose Restore in Finder/iTunes to reinstall iOS and erase your data.
Method 3: Unlock Disabled iPhone/iPad with iCloud Find My
How to unlock an iPhone when it is disabled? If Find My iPhone was enabled before it became disabled, you can erase it remotely. However, you need a spare iPhone to do it.
Open the Find My app on the spare iPhone and sign in with your Apple credentials.
Click All Devices, select the disabled iPhone from the list, and click Erase iPhone.
Note:
Note: Make sure to use a trusted spare device as these can fake location on Find My iPhone.
Method 4: Fix a Disabled iPhone/iPad with Professional Unlock Software
imyPass iPassGo is a safe and secure iDevice unlocker that can bypass any lock situations. It can bypass any locks that caused your device to be disabled. This includes 4-digit/6-digit numeric passcodes, biometric authentication, and Screen Time passcodes. Even better, it downloads the correct firmware package for your device and removes the screen lock after confirmation. It will erase the data on the device and update it to a compatible iOS version.
Here's how to fix a disabled iPhone/iPad:
Download imyPass iPassGo, complete the setup, install it, then launch it right after.
Choose Unlock iOS Screen, then connect the disabled iPhone to the PC using a USB cable.
When your iPhone is recognized, confirm that your device information is correct. Next, click Start Now to download the firmware package.
After the download, click Start Removing to continue. Then, read the terms and click Confirm Again to remove the disabled iPhone's passcode.
Method 5: Contact Apple Support
How to fix an iPhone when it is completely disabled? If you cannot unlock your phone because you totally forgot your Apple credentials, this is your last resort. Getting direct assistance from Apple Support is the safest route. You can visit the official site or use the Apple Support app on a spare device. Alternatively, schedule an appointment at a local Apple Store to raise your concern.
Prevention: How to Avoid a Disabled Device in the Future
iDevices become disabled after entering too many incorrect passcodes. Though you can restore access using the methods above, preventing it from being disabled is easier than recovering it.
- Use Face/Touch ID: Enable biometric authentication (Face ID or Touch ID) to unlock your iDevice without entering a passcode.
- Create a Memorable but Secure Passcode: Set a passcode that's difficult for others to guess but easy for you to remember.
- Be Careful with Passcode Attempts: If you can't remember your passcode, avoid repeatedly guessing it. Instead, use your backup or imyPass iPassGo to bypass any locks.
Conclusion
Learning how to reset a disabled iPad/iPhone doesn't have to be overwhelming. Each method we discussed can help you regain access to your disabled iDevice. But please take note of this: All methods will erase your data. To protect your important files from permanent deletion, it is always best to keep regular backups. Among the methods we shared, imyPass iPassGo excels as the efficient solution. It effortlessly removes screen passcodes from disabled, unavailable, or locked iOS devices.
Hot Solutions
-
Unlock iOS
-
iOS Tips
-
Unlock Android
-
Password Tips