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Windows Intune MDM Review: Manage and Secure Devices Easily

Managing and securing a number of devices is challenging, mainly with employees working remotely or using their personal devices for work. Fortunately, Microsoft Intune MDM can help administrators manage these through a centralized dashboard. In this post, we will take a look at what Microsoft Intune offers. We will cover its features, the enrollment process, management capabilities, pricing, and troubleshooting solutions. By the end of this review, you'll have a clear understanding of whether it is the right endpoint management solution for your business.

Review Intune MDM

Part 1: What You Need to Know About Intune MDM

What is Intune MDM?

Microsoft Intune is an endpoint management service for securing and managing devices and apps. As a Microsoft Intune MDM solution, it can enroll, modify, secure, and update devices, as well as deploy and protect applications. Most importantly, it allows the admin to control who and what can access organizational resources.

Why Use Intune MDM?

Organizations use Intune to automate device administration and strengthen the security of company-owned and personal devices. Instead of configuring each device manually, admins can create policies once and apply them to groups of users or devices. In other words, all management, reporting, and tracking are done in the web-based Microsoft Intune admin center.

Part 2: How to Enable Intune MDM

To enable MDM Intune, administrators will need to configure Intune and link it to Microsoft Entra ID. This configuration correctly enrolls the devices, automatically applies security policies and users can access company resources.

Step 1

Sign in to the Microsoft Intune admin center, expand Intune, and select Device Enrollment. Tick Intune MDM Authority and click Choose to confirm the changes.

Activate Intune MDM Authority
Step 2

Go to Device enrollment, click Apple enrollment, and select Apple MDM Push certificate. Agree to the terms, download CSR, and click Create your MDM push certificate.

Create MDM Push Certificate
Step 3

Sign in with your Apple ID credentials and click Create a Certificate. Upload the downloaded CSR file, confirm the submission, and download your certificate.

Download Certicate
Step 4

Return to the Intune portal, enter your Apple ID credentials, and upload the downloaded certificate. Once uploaded, view the details regarding the certificate, including expiration date.

Reenter Info and Upload Certificate

Part 3: How to Manage Devices with Intune MDM

1. How to Enroll Devices into Intune MDM

To enroll devices, users are required to add their work account to their personal devices or join company-owned devices. See the Intune MDM tutorial below to enroll devices:

Step 1

In Microsoft Azure, head to Azure Active Directory, click Mobility (MDM and MAM), and select Microsoft Intune.

Access Microsoft Intune
Step 2

Modify the MDM user scope and specify which device should be managed by Intune. Choose Some to select Groups that can enroll their devices, or All to allow all users.

Choose Who Can Access

2. Intune MDM for iOS

Organizations can enroll iOS in a centralized cloud-based admin center. The process is easy for end users and requires only the Intune Company Portal app.

Step 1

Download Intune Company Portal and sign in to your account. Then, the app will check for enrollment requirements and begin the Intune MDM for iOS setup process.

Start Setup Process
Step 2

The app will display what permissions the admin can have after enrollment. Follow the instructions to enroll the device. Next, it will install the MDM iOS Profile on the device.

MDM Profile Installation
Step 3

Choose a category: Personal Device or Company Owned Device. Right after, the app will show the available apps you can only access.

Choose Device Category

3. Intune MDM Settings

Microsoft Intune can create configuration profiles that apply settings to manage devices. Administrators can create policies and deploy them to selected users or groups.

Step 1

Head to Device Configuration, select Profiles, and click + Create Profile. Enter the necessary information and configure the settings for your specific policy.

Configure Settings to Specific Policy
Step 2

After configuring all the settings, click Create. Navigate to Assignments to assign the policy, and from there, select a group to apply the policy.

Assign Policy to Group

Part 4: Intune MDM vs. MAM

When comparing Intune MDM vs MAM, both can protect corporate data, but they work differently. To explain them briefly, MDM or Mobile Device Management controls the physical device and its system settings. On the other hand, MAM or Mobile Application Management focuses on securing corporate data inside specific work apps.

Features Mobile Device Management (MDM) Mobile Application Management (MAM)
Scope of Control Manages the whole OS. Manages only approved work apps.
Privacy & Data Protection Admins can see device location, enforce passcodes, and view installed apps. Admins cannot see personal app data.
Remote Wipe Full factory reset Selective wipe
Best Use Cases Company-issued devices. Employee-owned personal phones.

Part 5: Intune MDM Pricing & Licensing

When evaluating Microsoft MDM Intune pricing, Microsoft offers standalone plans and subscriptions bundled with MS 365 and Enterprise Mobility + Security (EMS).

Microsoft 365 E5 Microsoft 365 E7 Microsoft 365 E3
$60.00 user/month, paid yearly $99.00 user/month, paid yearly $39.00 user/month, paid yearly

Part 6: Troubleshooting Common Intune MDM Issues

1. Devices Not Appearing in the Intune Admin Center

If devices are not appearing in the Admin Center, it could be due to failed MDM enrollment. In Microsoft Entra ID, if the MDM is set to None, devices will join Entra ID but won't hand off management to Intune.

To Fix: Go to Microsoft Entra ID, click Mobility (MDM and MAM), and select Microsoft Intune. Enable the MDM user scope and confirm that the Intune MDM Authority is actively set up in your tenant.

Fix Device Not Appearing in Admin Center

2. iOS Devices Failing to Enroll

If the iOS devices won't enroll in the Admin Center, it's due to platform enrollment restrictions. If the tenant blocks iOS devices by default, profile downloads will not work with an Invalid Profile error.

To Fix: Navigate to Devices, click Enroll devices, and click Enrollment restrictions. Under Device Type Restrictions, check All Users, select Properties, and click Edit. Ensure iOS is set to Allow.

Allow iOS in Device Type Restiction

3. MDM server URL Not Found

The Intune MDM server URL error appears when a device attempts to enroll in Intune but cannot locate the organization's MDM service. If you ned to remove an existing MDM profile from your iPhone, imyPass iPassGo is a powerful unlocker and password management tool. It can remove MDM from Microsoft Intune, Google Workspace, Jamf, and other management systems. After removing the MDM profile, you will be able to regain access to your device's features without the administrator's credentials.

Step 1

Download imyPass iPassGo, install it, and launch it on your computer after setup.

Step 2

Choose the Bypass MDM tool, then plug your iPhone into the computer via USB cable.

Choose Bypass MDM Tool
Step 3

After establishing a connection, click Start to begin the Intune MDM removal.

Remove Intune MDM
Step 4

After successfully removing the MDM profile, your device will restart automatically.

Finish Intune MDM Bypassed

Note:

You can also apply the same steps when you need to remove the Jamf MDM profile.

Conclusion

If you're evaluating Microsoft 365 Intune and MDM support, MS Intune is a capable option. It creates a unified security and device management that improves productivity with less administrative overhead. Meanwhile, if you have an iOS device that is still enrolled in an MDM profile, imyPass iPassGo can help you remove it. This tool can bypass MDM restrictions from eligible devices without administrator credentials.

Samuel Spenser
Samuel Spenser

Samuel specializes in password security and digital privacy. He used to work as a cybersecurity consultant for small businesses to protect digital assets. With certifications in Cybersecurity and Ethical Hacking, he turns complex security topics into easy-to-follow advice. He also enjoys sharing password tips to help users protect their accounts more confidently.

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